Wixio FAQs

How do I install Wixio on an iOS device?
How do I install Wixio on an Android device?
How do I get help?

Visit our Contact Us page or submit a Ticket.

What is there a VPN symbol at the top of my screen?

Wixio uses a VPN to monitor websites and safeguard data.  The VPN must be present in order to filter and block sites.

What versions of iOS are supported?

Wixio supports iOS 9.0 or greater.

How to update Wixio for iOS or Android

For iOS

  1.  Open Settings
  2.  Tap iTunes & App Store
  3.  In the Automatic Downloads section, turn on “App Updates”


For Android

  1. Open the Google Play Store app
  2. Tap Menu and then Settings
  3. Tap Auto-update apps
  4. Select an option to update apps using wifi and or mobile data.
How long does it take to see website usage or app data?

Generally it takes about 20 minutes to see data from a device in the dashboard.